Key Responsibilities:
- Act as the primary Sales Leader of the Vertical for strategic accounts, setting and executing aggressive revenue targets.
- Develop and execute strategic account plans that drive recurring revenue, minimize churn, and increase upsell/cross-sell opportunities.
- Identify growth opportunities within existing accounts and design targeted strategies to expand the client portfolio.
- Monitor sales metrics and key performance indicators (KPIs), including Monthly Recurring Revenue (MRR), Net Revenue Retention (NRR), and customer acquisition costs.
- Partner with customer success teams to ensure smooth onboarding, high product adoption, and continuous value realization for clients.
- Work closely with Tech, Product and Operations teams to influence product roadmaps and ensure that client feedback is incorporated into future enhancements.
- Leverage market intelligence, industry trends, competitive dynamics, and technological advancements in the relevant space for strategic decisions and adjust account management approaches accordingly.
Qualifications:
- 8+ years of experience in strategic account management, sales leadership, or business development within the technology or SaaS industry.
- Sound industry experience with demonstrated success in managing enterprise-level SaaS accounts and driving significant revenue growth
- Proven experience in driving technology adoption and innovation.
- Excellent interpersonal and stakeholder management skills
- Demonstrated ability to lead and inspire teams.
- Exceptional communication and interpersonal skills.
